PACKAGE STUCK IN PRE-SHIPMENT?
Did you receive a tracking # and it hasn't updated? We also constantly checking to find out for you too. 99% of the time we have definitely dropped off the package but they have not scanned yet.
WHAT DO TO DO?
1) DON'T PANIC
USPS / UPS understaffed.
We have had instances where the shipping package has not updated until they arrived to your door or to another store location.
BEEN OVER A WEEK?
1) Message us via this email and give us your order #. We will request an update from the shipping courier.
2) Please submit a claim with USPS directly here. With your help and us asking them they will look into the claim much faster.
DON't HAVE A TRACKING NUMBER YET?
OUR SHIPPING SCHEDULE
S7500 - S8500 MONDAY APRIL 27th - 28th
S8500-S9000 WEDNESDAY APRIL 28th-29th
S9000-S10000 THURSDAY APRIL 30th-1st
S10000+ FRIDAY MAY 1st- 2nd
Thank you for your patience. We are proud to be serving you.
PRE-ORDER FIRST AID CAPSULE COLLECTION