FIRST AID FACE-MASKS FAQ
We have switched to made to order, why?
NO HOARDING - If we had extra stock sitting around it would be better to donate them to a hospital.
FIRST AID FACE MASK SPECS
-Non-woven melt blast proof lining
-Metal wire nose bridge for form fitting
-95% Particle Protection
PACKAGING - Our masks come in plastic sealed packaging. Whether you order a 10 pack or 100 pack you can rest assured your mask will be protected.
HANDLING TIME - We employ two teams in the New York City that handle shipping operations. Because we are under strict regulation to comply with social distancing policies we ask that you allow for at least 2-3 business days before your order ships from our facilities.
RANDOM COLOR - The color is no guarantee other than knowing they will be blue, grey or black.
If you'd prefer to purchase black masks click here.
TRACKING YOUR ORDER - There will be a shipping confirmation email sent to you when your order is being packaged and ready to be shipped. This tracking # may take 1-2 days to be updated because of service delays impacting shipping couriers like USPS and UPS.
IS THE AKINGS FIRST AID MASK REUSABLE?
Unfortunately, you cannot wash these masks to reuse and we strongly recommend that you discard your mask as soon as it becomes damp. If you are looking for something reusable to wear over your first aid face mask click here.
WHERE ARE THE MASKS MADE?
-Masks are made in the USA, China & Vietnam. Due to the increased demand of face-masks, we have to outsource a majority of our supply.
I WANT ONLY BLACK MASKS, IS THERE ANYWAY THATS POSSIBLE?
Yes! We just received new stock of AKINGS black first aid face mask that feature a 4ply non woven material. Click here.
HOW LONG DO ORDERS OVER 1000+ UNITS TAKE?
We accept orders over 1,000 units for companies, front line members, non profits and other organizations. The processing time will take 2-3 business days to ship out your order. Thank you for everything you are doing!
What sizes do you masks come in?
All masks are one size and fit most adults.
WHERE ARE THE MASKS BEING SHIPPED FROM?
Masks are currently shipped from New York. For large quantities, we can arrange to ship directly to you from our supply partners. We want to make sure that you get your order as soon as possible. Right now all orders are being fulfilled one person per shift to keep up with social distancing. All team members are provided with gloves and masks while fulfilling orders.
RETURNS / CANCELATIONS
For health and sanitary reasons, we will not be accepting returns on mask orders that have been shipped.
THIS ITEM IS MADE TO ORDER FINAL SALE - NO RETURNS ARE ACCEPTED.
THERE ARE NO PROMOTIONS / DISCOUNTS THAT APPLY TO THIS PRODUCT.